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EnglishSoftware in general is thoroughly analyzed before it is released to its users. Business processes often are not – at least not as thoroughly as it could be – before they are released to their users, e.g., employees or software agents. This paper ascribes this practice to the lack of suitable instruments for business process analysts, who design the processes, and aims to provide them with the necessary instruments to allow them to also analyze their processes. We use the spreadsheet paradigm to represent business process analysis tasks, such as writing metrics and assertions, running performance analysis and verification tasks, and reporting on the outcomes, and implement a spreadsheet-based tool for business process analysis. The results of two independent user studies demonstrate the viability of the approach.
Analysis and improvement of business process models using spreadsheets / Saldivar Galli, Jorge Augusto; Vairetti, Carla; Rodriguez, Carlos; Daniel, Florian; Casati, Fabio; Alarcón, Rosa. - In: INFORMATION SYSTEMS. - ISSN 0306-4379. - ELETTRONICO. - 57(2015), pp. 1-19.
| Titolo: | Analysis and improvement of business process models using spreadsheets | |
| Autori: | Saldivar Galli, Jorge Augusto; Vairetti, Carla; Rodriguez, Carlos; Daniel, Florian; Casati, Fabio; Alarcón, Rosa | |
| Autori Unitn: | ||
| Titolo del periodico: | INFORMATION SYSTEMS | |
| Anno di pubblicazione: | 2015 | |
| Codice identificativo Scopus: | 2-s2.0-84948129179 | |
| Codice identificativo ISI: | WOS:000371358900001 | |
| Digital Object Identifier (DOI): | http://dx.doi.org/10.1016/j.is.2015.10.012 | |
| Handle: | http://hdl.handle.net/11572/118046 | |
| Citazione: | Analysis and improvement of business process models using spreadsheets / Saldivar Galli, Jorge Augusto; Vairetti, Carla; Rodriguez, Carlos; Daniel, Florian; Casati, Fabio; Alarcón, Rosa. - In: INFORMATION SYSTEMS. - ISSN 0306-4379. - ELETTRONICO. - 57(2015), pp. 1-19. | |
| Appare nelle tipologie: | 03.1 Articolo su rivista (Journal article) |
File in questo prodotto:
| File | Descrizione | Tipologia | Licenza | |
|---|---|---|---|---|
| analysis and improvement.pdf | articolo principale | Post-print referato (Refereed author’s manuscript) |  | Open Access Visualizza/Apri |
| 1-s2.0-S0306437915001921-main.pdf | Versione editoriale (Publisher’s layout) | Tutti i diritti riservati (All rights reserved) | Administrator |
http://hdl.handle.net/11572/118046
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