We present the design of a dashboard for facilitators in Idea Management Systems (IMS). IMS are an emerging class of collaborative software tools aimed at business organizations or local geographic communities. Through these systems users can generate, share, judge, refine, and select ideas as part of a grassroots process. However, a class of users that is lacking adequate support in current IMS are the facilitators. Their role is to help the best ideas to emerge and grow, while balancing the judgments of the crowd with those of the managers or the community leaders. In this paper we point to the unmet needs of these users, describe the design of a system prototype, and the evaluation of a first version of this prototype to test our design.

Designing a facilitator's cockpit for an idea management system

Baez Gonzalez, Marcos Antonio;Convertino, Gregorio
2012-01-01

Abstract

We present the design of a dashboard for facilitators in Idea Management Systems (IMS). IMS are an emerging class of collaborative software tools aimed at business organizations or local geographic communities. Through these systems users can generate, share, judge, refine, and select ideas as part of a grassroots process. However, a class of users that is lacking adequate support in current IMS are the facilitators. Their role is to help the best ideas to emerge and grow, while balancing the judgments of the crowd with those of the managers or the community leaders. In this paper we point to the unmet needs of these users, describe the design of a system prototype, and the evaluation of a first version of this prototype to test our design.
2012
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
New York, NY, USA
ACM
9781450310512
Baez Gonzalez, Marcos Antonio; Convertino, Gregorio
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11572/99803
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