This paper aims to examine the characteristics of students who withdrew from a university counselling service in northern Italy. Differences found in the socio-demographic characteristics of counselling completers and dropouts and in the scores obtained in questionnaires administered at the outset were analysed. Furthermore, in order to identify reasons for dropping out, a qualitative approach was also used. The results suggest that premature termination is not a unitary phenomenon and that dropouts are a heterogeneous group. It is important not to always consider dropouts as a negative outcome of university counselling services. Additional research on dropouts is needed to help university counselling services to serve students more effectively.

Dropouts from a university counselling service: a quantitative and qualitative study / Buizza, Chiara; Ghilardi, Alberto; Olivetti, Elena; Costa, Andrea. - In: BRITISH JOURNAL OF GUIDANCE & COUNSELLING. - ISSN 0306-9885. - ELETTRONICO. - 47:5(2019), pp. 590-602. [10.1080/03069885.2019.1566513]

Dropouts from a university counselling service: a quantitative and qualitative study

Costa, Andrea
2019-01-01

Abstract

This paper aims to examine the characteristics of students who withdrew from a university counselling service in northern Italy. Differences found in the socio-demographic characteristics of counselling completers and dropouts and in the scores obtained in questionnaires administered at the outset were analysed. Furthermore, in order to identify reasons for dropping out, a qualitative approach was also used. The results suggest that premature termination is not a unitary phenomenon and that dropouts are a heterogeneous group. It is important not to always consider dropouts as a negative outcome of university counselling services. Additional research on dropouts is needed to help university counselling services to serve students more effectively.
2019
5
Buizza, Chiara; Ghilardi, Alberto; Olivetti, Elena; Costa, Andrea
Dropouts from a university counselling service: a quantitative and qualitative study / Buizza, Chiara; Ghilardi, Alberto; Olivetti, Elena; Costa, Andrea. - In: BRITISH JOURNAL OF GUIDANCE & COUNSELLING. - ISSN 0306-9885. - ELETTRONICO. - 47:5(2019), pp. 590-602. [10.1080/03069885.2019.1566513]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11572/400263
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