Purpose: The aim of this paper is to analyse how the impacts of tourism are perceived by a local population and which factors affect the relationship between impacts and perceptions' formation, with specific consideration of the framework in a mountain resort. For this purpose, the paper explores the existing literature on issues related to host perceptions and attitudes and involves a primary data collection in the mountain community of Folgaria in Northern Italy. Design/methodology/approach: The number and quality of the questionnaires collected allowed a quantitative analysis of the hosts' perceptions and attitudes to be performed, and a cluster analysis has demonstrated the existence of different groups within which members have common features and similar perceptions and attitudes. Findings: In general, this research work has revealed a recognition by the residents of the positive economic impacts of tourism. Also, the social and cultural impacts are recognized to be positive, but at a lower degree. In terms of the future tourism polices, the different groups identified in the cluster analysis exert different positions. Originality/value: The paper presents the first study of residents' perceptions and attitudes applied to a small mountain community.

Residents' perception and attitudes towards tourism impacts: A case study of the small rural community of Folgaria (Trentino - Italy) / Brida, J. G.; Osti, L.; Faccioli, M.. - In: BENCHMARKING. - ISSN 1463-5771. - 18:3(2011), pp. 359-385. [10.1108/14635771111137769]

Residents' perception and attitudes towards tourism impacts: A case study of the small rural community of Folgaria (Trentino - Italy)

Faccioli M.
Ultimo
2011-01-01

Abstract

Purpose: The aim of this paper is to analyse how the impacts of tourism are perceived by a local population and which factors affect the relationship between impacts and perceptions' formation, with specific consideration of the framework in a mountain resort. For this purpose, the paper explores the existing literature on issues related to host perceptions and attitudes and involves a primary data collection in the mountain community of Folgaria in Northern Italy. Design/methodology/approach: The number and quality of the questionnaires collected allowed a quantitative analysis of the hosts' perceptions and attitudes to be performed, and a cluster analysis has demonstrated the existence of different groups within which members have common features and similar perceptions and attitudes. Findings: In general, this research work has revealed a recognition by the residents of the positive economic impacts of tourism. Also, the social and cultural impacts are recognized to be positive, but at a lower degree. In terms of the future tourism polices, the different groups identified in the cluster analysis exert different positions. Originality/value: The paper presents the first study of residents' perceptions and attitudes applied to a small mountain community.
2011
3
Brida, J. G.; Osti, L.; Faccioli, M.
Residents' perception and attitudes towards tourism impacts: A case study of the small rural community of Folgaria (Trentino - Italy) / Brida, J. G.; Osti, L.; Faccioli, M.. - In: BENCHMARKING. - ISSN 1463-5771. - 18:3(2011), pp. 359-385. [10.1108/14635771111137769]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11572/354745
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