Borderless Innovation: innovation capability assessment on business incubators performance using resources, leadership and capability. An investigation in business incubators from Chile, Italy and Israel.

This study aims to assess the innovation capabilities on the business incubators performance using resources, leadership and capability in three countries: Chile, Israel and Italy. This research was elaborated in light of theoretical excerpts, with foundation in the model presented by Müller et al. (2005), which considers the following metrics: resources, enablement and leadership. Following it, in order to demonstrate the feasibility and plausibility of the model, a multiple case study was conducted in business incubators. The research had specialists’ intervention, with knowledge and experience in the innovation management field, selected by the technical and scientific criteria. The data were extracted by a judging matrix with a scale type, in which the specialists gave their opinions, establishing priorities to the variables (resources, enablement and leadership), by level of importance. In order to reduce the subjectivity in the results reached, it was used statistical techniques of Multivariate Analysis and Multi-Criteria Analysis, with the support of the Electre III, Compromise Programming e Promethee II methods. The results were satisfactory, validating the modeling approach.