Applying user centred and participatory design approaches to commercial product development

Traditional design approaches have been accused of failing to engage with users in the design process: compromising commercial opportunity and the interactional experience of users. Alternatively, a participatory design approach was applied to the generation of ideas for new product opportunities in the active wheelchair user market and to the initial stages of a European project aiming to develop an intelligent mobility aid for older people. Users were acutely aware of problems with existing technology or designs, and including them during early discussion and design stages was shown to facilitate new concept generation. This highly transferable approach enhances the user experience and commercial potential of products and services, and will be of interest to product manufacturers, designers, and researchers, alike.

Titolo: Applying user centred and participatory design approaches to commercial product development
Autori: C. R., Wilkinson; De Angeli, Antonella
Autori Unitn: 
De Angeli, Antonella
mostra contributor esterni 
Titolo del periodico: DESIGN STUDIES
Anno di pubblicazione: 2014
Numero e parte del fascicolo: 6
Codice identificativo Scopus: 2-s2.0-84906316993
Codice identificativo WOS: WOS:000341480100003
Digital Object Identifier (DOI): http://dx.doi.org/10.1016/j.destud.2014.06.001
Handle: http://hdl.handle.net/11572/101619
Appare nelle tipologie:03.1 Articolo su rivista (Journal article)

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