Training is one of the key activities for Information and Communication Technologies (ICT) adoption processes in organizations. Literature emphasizes the importance of training to assimilate new technologies and to take the highest benefits from them. But we do not know enough about decisions drivers for launching ICT training programs, both to support the ICT introduction and later to reinforce the use of installed ICT. Besides, literature and business practice seem to ignore what happens when the pure training activity is over. E.g., what is the return for the company of the training effort? Based on this assumption, SDA Bocconi and AICA1 launched a multiyear research program in order to understand the impact of ICT training on organizational performance and to investigated ICT training propensity among CIOs and HR managers.

IT training: impacts and decision drivers / Bielli, P.; Camussone, Pier Franco. - STAMPA. - (2010), pp. 473-482. [10.1007/978-3-7908-2404-9]

IT training: impacts and decision drivers

Camussone, Pier Franco
2010-01-01

Abstract

Training is one of the key activities for Information and Communication Technologies (ICT) adoption processes in organizations. Literature emphasizes the importance of training to assimilate new technologies and to take the highest benefits from them. But we do not know enough about decisions drivers for launching ICT training programs, both to support the ICT introduction and later to reinforce the use of installed ICT. Besides, literature and business practice seem to ignore what happens when the pure training activity is over. E.g., what is the return for the company of the training effort? Based on this assumption, SDA Bocconi and AICA1 launched a multiyear research program in order to understand the impact of ICT training on organizational performance and to investigated ICT training propensity among CIOs and HR managers.
2010
Management of the Interconnected World
Heidelberg
Physica-Verlag, Springer
9783790824032
9783790824049
Bielli, P.; Camussone, Pier Franco
IT training: impacts and decision drivers / Bielli, P.; Camussone, Pier Franco. - STAMPA. - (2010), pp. 473-482. [10.1007/978-3-7908-2404-9]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11572/78832
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