TrenTeam at Multilingual Counterspeech Generation: Multilingual Passage Re-Ranking Approaches for Knowledge-Driven Counterspeech Generation Against Hate

Hate speech (HS) in online spaces poses severe risks, including real-world violence and psychological harm to victims, necessitating effective countermeasures. Counterspeech (CS), which responds to hateful messages with opposing yet non-hostile narratives, offer a promising solution by mitigating HS while upholding free expression. However, the growing volume of HS demands automation, making Natural Language Processing a viable solution for the automatic generation of CS. Recent works have explored knowledge-driven approaches, leveraging external sources to improve the relevance and informativeness of responses. These methods typically involve multi-step pipelines combining retrieval and passage re-ranking modules. While effective, most studies have focused on English, with limited exploration of multilingual contexts. This paper addresses these gaps by proposing a multilingual, knowledge-driven approach to CS generation. We integrate state-of-the-art re-ranking mechanisms into the CS ...

Hate speech (HS) in online spaces poses severe risks, including real-world violence and psychological harm to victims, necessitating effective countermeasures. Counterspeech (CS), which responds to hateful messages with opposing yet non-hostile narratives, offer a promising solution by mitigating HS while upholding free expression. However, the growing volume of HS demands automation, making Natural Language Processing a viable solution for the automatic generation of CS. Recent works have explored knowledge-driven approaches, leveraging external sources to improve the relevance and informativeness of responses. These methods typically involve multi-step pipelines combining retrieval and passage re-ranking modules. While effective, most studies have focused on English, with limited exploration of multilingual contexts. This paper addresses these gaps by proposing a multilingual, knowledge-driven approach to CS generation. We integrate state-of-the-art re-ranking mechanisms into the CS generation pipeline and evaluate them using the MT-CONAN-KN dataset, which includes hate speech, relevant knowledge sentences, and counterspeech in four languages: English, Italian, Spanish, and Basque. Our approach compares reranker-based systems employing multilingual cross-encoders and LLMs to a simpler end-to-end system where the language model directly handles both knowledge selection and CS generation. Results demonstrate that reranker-based systems outperformed end-to-end systems in syntactic and semantic similarity metrics, with LLM-based re-rankers delivering the strongest performance overall.