BIM and IoT for facilities management: Understanding key maintenance issues

The AEC industry is facing a digital transformation that is improving the efficiency of services involved in designing, building, and operating assets and the users' well-being. Such a transformation towards sustainable smart cities is underpinned by two disruptive technologies: building information modelling (BIM) and internet of things (IoT). In this chapter, the authors present a review of studies that have focused on the identification of BIM and IoT technologies applicable to AEC industry processes, describing suitable strategies for data collection, storage and sharing, and fields of application. They also present data from two case studies that help us to understand how BIM can support better facilities management. From the literature, it was found that process improvements are a predominant research focus, reinforcing that successful BIM and IoT adoption goes beyond the acquisition of technology. The case studies revealed that a framework for prioritising areas is still needed for giving direction to researchers and practitioners concerning where to start the digital transition.