Cultural Heritage Management in Museums: The Open Culture Dilemma

This study sheds light on the notion and practice of open culture in museums and, particularly, the management of the open culture dilemma that arises when cultural heritage institutions tackle copyright law in their decision-making and practices regarding the access and use of their collections in the digital era. Following a two-step research design including a systematic literature review and focus group discussion and validation, this study provides a matrix of museums’ open culture management that, ultimately, can represent a benchmark for practitioners to assess their positions in the open culture environment and make informed decisions and actions. Such insights can also enhance scholars’ interest and understanding of the open culture dilemma as an emerging research area in museum management literature