A thorough understanding of what needs are is fundamental for designing well-behaved information systems for many social applications and in particular for public services. Talking about needs pervades indeed the jargon of Public Administrations when motivating their service offering. In this paper, we propose an ontological analysis of needs, aiming at a principled disentangling of the different uses of the term. We leverage philosophical tradition on intentionality, for its rich understanding of mental entities, we compare it with the well-established BDI (Belief-Desire-Intention) tradition in knowledge representation, and we propose a formalisation of needs within the foundational ontology DOLCE. Throughout the paper, we motivate our analysis focusing on needs in public services.

Needs and Intentionality: An Ontological Analysis and an Application to Public Services / Biccheri, L.; Ferrario, R.; Porello, D.. - 330:(2020), pp. 125-139. (Intervento presentato al convegno 11th International Conference on Formal Ontology in Information Systems, FOIS 2020 tenutosi a Bolzano nel 11-18 September 2021) [10.3233/FAIA200666].

Needs and Intentionality: An Ontological Analysis and an Application to Public Services

Ferrario R.;
2020-01-01

Abstract

A thorough understanding of what needs are is fundamental for designing well-behaved information systems for many social applications and in particular for public services. Talking about needs pervades indeed the jargon of Public Administrations when motivating their service offering. In this paper, we propose an ontological analysis of needs, aiming at a principled disentangling of the different uses of the term. We leverage philosophical tradition on intentionality, for its rich understanding of mental entities, we compare it with the well-established BDI (Belief-Desire-Intention) tradition in knowledge representation, and we propose a formalisation of needs within the foundational ontology DOLCE. Throughout the paper, we motivate our analysis focusing on needs in public services.
2020
Frontiers in Artificial Intelligence and Applications
Amsterdam
IOS Press BV
9781643681283
9781643681290
Biccheri, L.; Ferrario, R.; Porello, D.
Needs and Intentionality: An Ontological Analysis and an Application to Public Services / Biccheri, L.; Ferrario, R.; Porello, D.. - 330:(2020), pp. 125-139. (Intervento presentato al convegno 11th International Conference on Formal Ontology in Information Systems, FOIS 2020 tenutosi a Bolzano nel 11-18 September 2021) [10.3233/FAIA200666].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11572/336248
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