In this paper we describe the set of requirements for a tool to support the evaluation of the quality of Web sites. At a theoretical level, the tool provides a model to identify the characteristics that determine the overall quality of a Web site; such model is called 2QCV3Q, developed by our research group and first applied in 1997. The experience gained in these five years—through direct application of the model in diverse contexts with different objectives—has made it possible to identify the most critical elements in the process of evaluating the quality criteria for a Web site. Moreover, to more easily identify the requirements for the tool, we have developed an explorative prototype. This paper is part of a process of getting feedback on the set of requirements and validating it.
Requirements for a tool to support evaluation of web sites quality based on the 2QCV3Q model / Mich, Luisa; Franch, Mariangela. - STAMPA. - (2002), pp. 541-544. (Intervento presentato al convegno International Conference WWW/Internet 2002 ICWI 2002 tenutosi a Lisbon, Portugal nel 13-15 Nov. 2002).
Requirements for a tool to support evaluation of web sites quality based on the 2QCV3Q model
Mich, Luisa;Franch, Mariangela
2002-01-01
Abstract
In this paper we describe the set of requirements for a tool to support the evaluation of the quality of Web sites. At a theoretical level, the tool provides a model to identify the characteristics that determine the overall quality of a Web site; such model is called 2QCV3Q, developed by our research group and first applied in 1997. The experience gained in these five years—through direct application of the model in diverse contexts with different objectives—has made it possible to identify the most critical elements in the process of evaluating the quality criteria for a Web site. Moreover, to more easily identify the requirements for the tool, we have developed an explorative prototype. This paper is part of a process of getting feedback on the set of requirements and validating it.File | Dimensione | Formato | |
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