Design Thinking and Acceptance Requirements for Gamification Design. A Research Preview.

Abstract. [Context and motivation] Gamification is increasingly applied to engage people in performing tool-supported collaborative tasks. Previous experiences demonstrated that: i) available gamification guidelines are not sufficient; ii) motivational and acceptance aspects need to be considered; iii) stakeholders need to be involved in the design. [Question/Problem] Our objective is to develop a methodology to design engaging software systems. Therefore, we need to identify general requirements for such methodology, define how to select and combine suitable methods, and provide guidelines for evaluating results. [Principal ideas/results] We derive key requirements for a structured design methodology by analyzing the literature on gamification design and case studies experiences; propose the combination of Design Thinking and Agon, a framework for analyzing Acceptance Requirements, as concrete methodology. [Contribution] We provide general requirements for an effective methodology to support gamification designers; describe an example of concrete methodology fitting those requirements, and our future plan for implementing it.