Gamification Solutions via Software Engineering and Organizational Studies: A Comparative Study

Abstract. [Context and motivation] Gamification is a powerful paradigm and a set of best practices for motivating people to carry out a variety of ICT–mediated tasks in a game–like fashion. [Question/problem] Designing gamification solutions and applying them to a given ICT system is a complex and expensive process as software engineers have to cope with heterogeneous stakeholder requirements on one hand, and Acceptance Requirements on the other, that together ensure effective user participation and a high level of system utilization. [Principal ideas/results] As such, gamification solutions require significant analysis and design as well as suitable supporting tools and techniques. [Contribution] In this work, we compare concepts, tools and techniques for gamification design drawn respectively from Software Engineering and Human Behavior and Organizational Studies. We conduct the comparison by applying both perspectives to the Meeting Scheduling exemplar from the Requirements Engineering literature.